Image: Aquafun Avoca Lake by Isaac Tseng
Important Tourism Industry resources
Central Coast Destination Management Plan
The Central Coast Destination Management Plan (DMP) 2022-2025 is a guiding document that establishes a shared vision and goals for the long-term success and sustainability of our visitor economy.
Destination Sydney Surrounds North DMP
Destination Sydney Surrounds North Destination Management Plan 2022 - 2023 highlights the unique strengths of the region and includes targeted actions to facilitate the growth of a sustainable visitor economy.
Thrive 2030 Strategy
THRIVE 2030 is Australia’s national strategy for the long-term sustainable growth of the visitor economy.
GUIDE: Welcome to, and Acknowledgement of, Country
Tourism Australia encourage the use/ observance of a ‘Welcome to Country’ or ‘Acknowledgement of Country’ to show awareness of and respect for the traditional Aboriginal and Torres Strait Islander owners of the land. Find out how to do this respectfully.
Sustainable Tourism Toolkit
Clear, simple advice to help tourism businesses become more sustainable in a practical guide by Austrade, Tourism Australia and EarthCheck.
Accessible Tourism Guide
Destination NSW has created this new ‘Quick Tips for Creating Accessible and Inclusive Experiences’ resource to help visitor economy businesses deliver better experiences for all visitors.
Growing Agritourism Experiences
The NSW Government have introduced changes to make it easier for farmers to start, run and grow agritourism experiences. Download the Agritourism Factsheet.
ATEC Accessible & Inclusive Host Training
This three-module, on-line, training program has been designed help businesses build their confidence to work with travellers with access needs.
ATEC's Tourism Trade Ready Program
Providing the knowledge and resources to trade effectively with the domestic and international marketplace.
FREE Tourism Training
The NSW Government is helping the tourism sector address critical skills shortages with thousands of free training places on offer this summer.
NSW First Program - Develop, Promote, Sell
This program from DNSW is to assist tourism businesses around the State to develop, promote and sell their tourism products.
On-demand Webinars - Sell Bookable Products Online
Find out how to sell your bookable products directly to customers on your website and work with third party distributors like online travel agents to make your products widely available online.
NSW First - Social Media for Tourism webinars
Join a series of five free Facebook and Instagram for Tourism webinars, featuring presenters from Facebook and the Destination NSW social media team.
Come and Say G'day Campaign
Come and Say G’day is the next instalment of Tourism Australia’s ‘There’s Nothing Like Australia’ global brand platform. Download the industry toolkit and learn how to get involved.
Guide to working with Tourism Australia
Learn how to best leverage Tourism Australia’s campaign activities, as well access to research and market data to help grow your tourism business.
Feel New Brand Campaign
Destination NSW has developed a toolkit to introduce you to the new visitor brand, and show how you can use it in your everyday marketing to attract visitors to your business.
NSW First - Business Development Resources
Quick Tips Guides for tourism businesses to develop great tourism experiences.
NSW First - Tourism Resilience
Quick tips on how to protect your tourism business from the impacts of bushfires, floods and other natural disasters by being prepared with a thorough plan.
Business Connect
Funded by the NSW Government, the Business Connect program supports NSW small businesses to start, run, adapt and grow.
Making Access and Inclusion Your Business
Business resource by Central Coast Council with simple strategies to improve access to your business such as investing in staff training to build a more inclusive culture, raising awareness across digital disciplines, and adopting accessible design.
Meet in Regional NSW
The NSW Government's hub dedicated to promoting regional NSW for conferencing and business events. Create a listing if your business targets this market.
Talking TripAdvisor
Download this handy guide with best practice hints and tips for managing business listings and responding to reviews on TripAdvisor.